
Quality Assurance
At HCL, our commitment to quality lies at the heart of all that we do. Our rigorous processes and procedures, together with our commitment to compliance across all of our brands, continues to set us apart from the competition.
As a group we are regularly audited by external parties, in addition to those carried out for our brand portfolio, and are proud of our audit 100% success rate. As a leading authority in our field, we continue to set the standard for quality and operate a continuous improvement model in this area, ensuring we remain at the forefront of client and candidate service excellence across all of our markets.
In order to assure our clients of the highest caliber of people, a full compliance process is followed for each applicant, ranging from Occupational Health and CRBs to detailed references and qualification checking. See full details of our screening process here.
For more information on our quality assurance, policies and procedures by division, please contact the relevant specialist team.

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